Convergent Contact Managment Solution (CCMS)

CCMS is a software-based contact solution that provides self-service mass automated messages. It can be used as a component of an overall program with existing first party clients or on a stand alone basis as a self-service application. Typical usage includes:

• Utility outages
• Weather emergencies
• Appointment reminders
• School closings
• Payment processing / verification
• Shipment tracking
• Bill reminders
• Political campaigns
• Inbound / outbound telemarketing
• Customer surveys
• Customer loyalty programs
• Promotional advertising